Frequently Asked Questions
Are your name brand items authentic?
I don’t see my size or color listed, when will you get an item in my size?
Will it fit me?
Tag sizes are somewhat irrelevant because they vary drastically from designer to designer and thus are highly unreliable. For instance a Jones New York size 8 dress will have different measurements than a BCBG size 8 dress.
We take extreme care while measuring each and every garment for you. All measurements are taken with the garment lying naturally on a flat surface without being stretched. We clearly state the exact measurements of the item for your reference.
Many of our customers have told us that they will go to the department store and try on the exact garment or designer for fitment, then purchase it from us. If you have the time to do that…great! Otherwise please check with the measurements that we provide; the tape measure is highly reliable! If you have any questions on how to determine your size, please refer to our sizing chart.
Why is there a hand written price tag on the garment, is this used?
There is a belt loop on the garment, why didn’t it come with a belt?
How long will it take for me to get my item?
- Domestic: Orders placed and paid for by 12:00 noon Pacific Standard Time will ship within 1 business day. Orders typically will be delivered with 2 to 3 business days.
- International: Orders placed and paid for by 12:00 noon Pacific Standard Time will ship within 1 business day. Orders typically will be delivered with 10 to 14 business days, however due to possible customs delays, we can not guarantee international transit times.
